Terms and conditions - Northern Lights Tromsø

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General conditions
Northern Lights Tromsø AS reserves the right to cancel or amend any tour due to weather or other conditions that deem it unsafe/irresponsible to run the tour as planned. In the event of such cancellation, it’s possible to change to another date (subject to available space) or receive a full refund.

Payment terms
We accept the following credit cards: Visa, MasterCard, Diners and BankAxept.

Cancellation policy
Tours purchased via the Internet cannot be refunded.
It’s possible to change the date of your tour by contacting us by phone on +47 91 19 55 18 or e-mail info@northernlightstromso.no. We don’t charge a fee for this, but any changes are subject to available space.

Special rules for web bookings
We accept the following credit cards: Visa, MasterCard, Diners and BankAxept.
All bookings are binding upon payment following the confirmation of an approved transaction. Please retain a print out of your booking confirmation.
A receipt must be produced prior to departure of the tour.
We will provide a full refund for any person who is unable to participate in a tour due to injury/illness providing this can be confirmed by a doctor and we are notified before the tour.

Northern Lights Tromsø AS is responsible for the security of transactions via this website. All transactions are processed using SSL, a protocol for encrypting information over the Internet.

Personal data
Customer details will not be shared with/sold to a third party, and all data is stored in accordance with Norwegian law.

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