FAQ - Frequently asked questions

How long does the tour last?

Northern Lights tours normally last around 5 hours, but sometimes we come in a little earlier and sometimes a little later, depending on the weather conditions and Northern Lights activity.

Fjord tours last 4.5 hours.
Snowshoeing tours last 3 hours.

Where do you search for the Northern Lights?

Wherever the weather is the best that night. We follow the weather forecast closely, contact our friends that live around Troms County to get the very best idea of the current weather and stay flexible in terms of our choice of location. Sometimes we head west to Kvaløya, sometimes east towards Skibotn and the Finnish border. If necessary, we drive almost 2.5 hours one way from Tromsø in search of the lights.

If we haven’t seen any Northern Lights by the end of the tour, do you stay out longer?

Yes, sometimes we stay an extra 30-60 minutes if the weather seems to be improving or if the Northern Lights forecast is positive, but our guides evaluate this on a case by case basis.

How cold does it get in Tromsø during winter?

The average temperature in winter (October to March) ranges from +4.0°C to -5.0°C. January is normally the coldest, and temperature can drop to -15°C or a bit lower. Tromsø is located close to the coast and, due to the warm current called the Gulf Stream, it is mild here compared to places elsewhere at a similar latitude.

Do you provide warm clothes on your tour?

On our Northern Lights chase in small group and Private Northern Lights chase we provide a thermal suit and winter boots to wear over your shoes. You should still bring your own warm clothes to wear under the thermal suit, a hat, gloves, scarf and suitable shoes (no high heels for example).

When do you publish the photos?

As soon as possible, normally the day after the tour. Sometimes we’re extremely busy so please be patient. We will publish the photos on our Facebook page as soon as we get a chance.

Where do you publish the photos?

On our Facebook page, here: https://www.facebook.com/northernlightstromso.no/

We write the date of the tour in the description, so look for that.

If you go on a Small group tour or Private tour with us, we can send you the photos in high resolution if you send us a message on Facebook or email to photo@nlt.guide. Please state the date and type of tour.

If I don’t see the Northern Lights, can I come back the next evening for free?

No, we don’t offer that service. Remember, as the Northern Lights are a natural phenomenon, it might take you 2 or 3 nights to see them, although most nights we get lucky. It’s like fishing, you never know when you will catch one.

What happens if you cancel a tour?

It might happen a few times over a whole winter that the weather is bad all over the Tromsø area and we consider it either dangerous or pointless to chase the Northern Lights. In those cases, we will let you know via sms/email and offer you the option of joining the chase the following evening or receiving a full refund.

What happens if I cancel my booking?

A full refund is provided for cancellations made more than 48 hours or more before a tour starts.
No refund is provided for cancellations made less than 48 hours before a tour starts.
Cancellations must be in written form by email to booking@nlt.guide and include: a) booking ID b) name of guest on booking and c) booking date.

How do the Northern Lights happen?

In short, when charged particles from a solar flare hit the Earth’s atmosphere, the collision results in many small bursts of light, called photons, and they make up the Northern Lights. If you want the longer version, join our tour and we’ll tell you more.

Can I use my smartphone/tablet to photograph the Northern Lights?

Yes, but the results vary and is seldom good. You need to get an application that allows a longer exposure, and the Northern Lights have to be stronger than average for the phone/tablet camera to pick anything up. You also need a tripod or something else to hold your device steady while you shoot.

Share to:


Stakkevollveien 33, 2 etg. 9010 Tromsø

Shortcuts: About us | News | RSS | Privacy Policy

This website uses cookies: Please read the statement on data protection. Click here.

You approve the use of cookies by pressing I agree or by continuing browsing this webpage.ca